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3 Mag 2023

Part-Time Greek Beauty Advisor for Majorel Italy

Majorel Italy –  Milano

Descrizione Lavoro

For an important partner in the cosmetics industry, L’Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact.
Responsibilities
Main activities:

Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner.

Requirements
Must have

• Excellent communication skills, empathy & high focus on customer satisfaction

• Customer orientation, problem solving skills, teamwork

• Native language skills in Greek or at least C1 level knowledge

• English and Italian knowledge at least B2 (written, spoken and read)

• Good IT skills – required competence and speed in the use of tools to report interactions

• Availability to work on shifts

Nice to have

• Prior experience in Cosmetics and Luxury sector is preferential

• Knowledge and experience with digital and social media

• Previous experience in Customer Service

What we offer
Our offer:

• Competitive salary and benefits

• Flexible shift system

• Stable multinational company with interaction between different nationalities and cultures and the possibility of internal growth

• Modern and positive work environment

• Excellent public transport connections

• An international environment employing people from different nationalities and cultures

If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group!

Welcome to Majorel! We are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe. Our diverse #OneTeam designs and delivers flexible solutions in 70 different languages that make a difference to the customers of many of the world’s most respected brands. Creativity, Excellence and Respect, our fundamental values, drive everything we do.

Whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals. Are you also #DrivenToGoFurther? Join us now!

Equal opportunities
At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking

Modalità di lavoro: Ibrida

Come Candidarsi

Apply sending an email to [email protected]

Categorie Lavori: Customer Service. Tipo di lavoro: Part-Time. Stipendi: - Da definire -.

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